DMCA and copyright policy

TigerTV respects the intellectual property rights of content creators and rights holders. We comply with the Digital Millennium Copyright Act (DMCA) and with the equivalent provisions of the Canadian Copyright Act. This policy sets out how we handle copyright infringement claims.

1. Our licensing position

TigerTV operates as a reseller of IPTV subscription services and does not host, store or originate the content delivered through the Service. Channels and video-on-demand content are sourced from upstream content providers and distributors. We are committed to operating in a manner that respects applicable copyright law.

2. Reporting copyright infringement

If you are a copyright owner or an authorised agent and believe that content accessible through tigertv.ca infringes your copyright, send a written takedown notice to our designated agent. Your notice must include all of the following:

1. Identification of the copyrighted work — a description of the work you claim has been infringed. A representative list is acceptable where multiple works are covered.
2. Identification of the infringing material — the specific URL(s) or enough information to locate the material.
3. Your contact information — full name, mailing address, telephone number and email address.
4. Good-faith statement — a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent or the law.
5. Accuracy statement — a statement that the information is accurate and, under penalty of perjury, that you are authorised to act for the copyright owner.
6. Signature — your physical or electronic signature.

Send notices to [email protected] with the subject line DMCA takedown notice — tigertv.ca. We acknowledge valid notices within 5 business days and take appropriate action, which may include disabling access to the material and notifying the relevant upstream provider.

3. Counter-notification

If you believe material was removed or disabled by mistake or misidentification, you may send a written counter-notification to [email protected] containing:

1. Identification of the removed material — description, URL(s) and its location before removal.
2. Statement under penalty of perjury — that you believe in good faith the material was removed through mistake or misidentification.
3. Your contact information — full name, address, telephone number and email address.
4. Consent to jurisdiction — that you consent to the jurisdiction of the courts of Ontario, Canada, and will accept service of process from the original complainant.
5. Signature — your physical or electronic signature.

On receipt of a valid counter-notification we forward it to the original complainant. If no court action is filed within 10 to 14 business days, we may restore the material at our discretion.

4. Repeat infringer policy

• Accounts subject to multiple valid infringement notices are reviewed.
• TigerTV may terminate the subscription of any user determined to be a repeat infringer.
• Termination for repeat infringement does not entitle the user to a refund.

5. Misuse of the takedown process

Filing a false notice is a serious legal matter. Under the DMCA (17 U.S.C. § 512(f)) and equivalent Canadian provisions, anyone who knowingly misrepresents that material is infringing may be liable for damages, including costs and legal fees.

6. Contact

All copyright correspondence: [email protected] — TigerTV, Suite 410, 220 Laurier Avenue West, Ottawa, Ontario K1P 5Z9, Canada. Please allow up to 5 business days for a reply. See also our terms of service and privacy policy.